Returns Center
Need to return an item? Email us and we will help you with the next steps.
30-day returns
We accept returns within 30 days, including sale items.
Start your return
This button opens your email app with a return request ready to fill in. Send it to Returns@NewWaveGear.com.
Please include:
- Your order number and the name and email address used at checkout
- The item or items you would like to return and their quantities
- The reason for your return
- Photos, if an item arrived damaged or has a product problem
We will review your request and reply with return instructions and help with your return label. Please contact us before mailing anything back.
If you purchased through another retailer, let us know where you bought the item.
Need another way to reach us?
Use our contact form or call 404-483-5478.
Looking for a shipment instead? Visit Track Your Order.